Computer users were today being urged not to open an email purporting to be offering tickets for Peter Pan in Bournemouth.
The emails claim the user has ordered tickets for the pantomime at the Bournemouth Pavilion and in many cases contains the correct final four digits of a credit card.
However a link to download the tickets, which are priced £145, is actually a link to a file which downloads a virus.
The BH Live ticket office has been inundated with calls this morning, as thousands of the emails landed. many were unable to get through.
But experts say the emails are not coming from BH Live's system but from computers as far afield as Korea and Vietnam.
Martijn Grooten, editor at Virusbtn, advised anyone who has received the email to delete it and run an anti-virus scan on their computer.
"It is obviously a scam and it looks fairly convincing," the expert said. "When you click on the attachment, which looks like a PDF, if downloads Malware onto your computer.
"This type of scam is really common. It's nothing to do with BHLive. They have obviously used their email address but BHLive is not involved, I'm certain about that."
Matt Goode, BHlive head of Marketing said they were looking into the issue but that the emails had not come from BH Live itself.
He said: "We're in the process of letting people that the email did not come from BHLive or our network. We are advising are customers not to open the emails.
Many users are reporting the email includes the last four numbers of their real credit card, making the scam even more convincing.
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